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L&D Coordinator

We are looking for a L&D Officer to join us for a six month fixed term contract (temp to perm).

Reporting directly to the L&D HR Business Partner, the L&D Coordinator will be responsible for the L&D administrative and operational activities within the L&D function in the HR department. The L&D Coordinator will be the main point of contact for all Cell and Gene Therapy Catapult (CGTC) employees in relation to all internal learning queries and will assist and support the L&D HR Business Partner with current and ongoing L&D initiatives, as well as any new L&D projects as part of the implementation of the People Strategy across the organisation.

Key Accountabilities:

  • Responsibility for the planning, communicating and delivery of the Corporate Inductions for our new starters
  • Administration and running of the Kallidus Learn platform (LMS), including:
    • Day to day administration of the LMS
    • Managing course bookings, cancellations and dealing with queries
    • LMS reporting
    • General troubleshooting and communication to users
    • Raising and managing tickets into Kallidus
  • Be accountable for employee queries via the L&D inbox
  • Delivery of online and classroom learning programmes as and when required by the business
  • Support the L&D HR Business Partner with the implementation of L&D projects aligned to the L&D Strategy
  • Creation of training resources to support L&D delivery solutions
  • Assist in the provision of reporting L&D KPI’s to demonstrate ROI of learning interventions
  • L&D invoice processing and tracking
  • Support the HR L&D Business Partner implementing requirements in line with L&D policies
  • Fulfilment of additional L&D duties as required

Experience:

  • Two or more years experience working within a fast-paced L&D function, preferably within a professional service (essential)
  • Demonstration of the full learning cycle (LNA, Design, Delivery and Evaluation) (essential)
  • Knowledge and experience of working with an LMS platform (essential)
  • Experience of using Kallidus Learn (essential)
  • Experience of compiling monthly management information and reporting (essential)
  • Experience of using Psychometric tools, to support the ‘Lumina’ programme (desirable)
  • Delivering commercial results (desirable)
  • Experience with Articulate 360 software and/or SAP Enable Now (desirable)

Knowledge / Skills / Competencies:

  • Highly motivated, pragmatic and practical to support the mission of the Cell and Gene Therapy Catapult to accelerate the development of a commercial cell and gene-based therapy industry in the UK
  • Ability to Instructional design using Articulate 360 software and/or SAP Enable Now is highly advantageous
  • Moderate to advanced skills in Microsoft Office Suite
  • A passion for learning and development
  • Ability to build relationships and communicate at all levels across multiple locations
  • Keeps up to date with professional knowledge, expertise and best practice
  • Strong presentation and facilitation skills
  • Communicate with clarity and actively seeks understanding
  • Is curious and has a genuine interest in others
  • Shows determination and initiative working through challenges to achieve success
  • Highly methodical and organised, effective time-management skills and can flex to changing priorities
  • Resilient, with the ability to manage multiple and varied tasks simultaneously and to prioritise workload whilst maintaining accuracy and a strong attention to detail
  • Ability to quickly build credibility and develop rapport and trust with key stakeholders using a variety of methods to gain buy-in
  • Can navigate ambiguity well and learn from experiences
  • A good team player with a hands-on approach, and has a genuine interest in others
  • Willing to travel, and must be flexible to work across all CGT Catapult facilities as required
  • Natural propensity to develop own content design abilities and learn new online platforms/software with enthusiasm

Education / Qualifications

  • Minimum CIPD level 3 Foundation or equivalent